FAQ's
Our Frequently Asked Questions
Is the jewelry waterproof?
Yes! All of our jewelry is 100% waterproof—designed to keep up with game day, gym sessions, and everyday wear.
What's the jewelry made from?
Our pieces are made with high-quality stainless steel that is safe for sensitive skin and made to last—no green marks or tarnishing here!
How long will it take to receive my order?
We aim to process all orders within 1–3 business days. Australia: 2–5 business days. International: 10–15 business days (depending on your location).
Do you ship internationally?
Yes! We ship worldwide 🌏 Shipping rates will be shown at checkout. (Shipping to Middle East currently suspended)
What's your return policy?
If your item arrives damaged or faulty, please reach out within 30 days of delivery. We'll be happy to review the situation and offer a replacement or refund if needed!
Can I wear this while training?
Yes. Our basketball jewelry is designed for everyday wear, including training and active days.
It's lightweight, waterproof, and tarnish-free, so you don't need to constantly take it on and off.
That said, for pieces with gems we recommend avoiding high contact training, as repeated impact could cause the gem to fall off. For games, we always recommend removing jewellery for safety.
Will it fade in chlorine?
Our pieces are waterproof and made to resist tarnishing. However, consistent overexposure to chlorine (like frequent long pool sessions) can affect any metal over time. To keep your piece looking its best, we recommend limiting chlorine exposure.
How do I clean it?
To clean your necklace, simply rinse it with lukewarm water and gently pat dry with a soft cloth. Avoid harsh chemicals or abrasive materials. Because it's tarnish-free stainless steel, it requires very minimal upkeep.